Frequently asked questions

We have collected answers to the main questions about registration, listings and support. Open the section you need and expand the question — the answers are inside.

Access and account

I forgot my password! What do I do? +

On the sign-in screen choose "Forgot password?". Enter the phone number or email linked to your account. We will send a one-time confirmation code. Once you enter it you can create a new password and sign in again.

What are the benefits of signing in to my account? +

Signing in unlocks every feature of the app: managing your listings, viewing statistics, promoting posts, saving favourites, reporting content, messaging, and using the support services. Your data is kept secure.

How do I delete my account? +

Go to your account, open "Profile" and choose "Delete profile". Give a reason for the deletion and tap "continue". Read what deleting your profile means and tap "Delete anyway". After deletion all data and listings are fully anonymised and cannot be restored.

Your account

Where do I find my listings? +

Open the account menu, open "Profile" and go to "My listings". Every post you have published appears here, active and paused. You can edit, pause, delete or promote them straight from this list.

Creating listings

How do I post a job listing? +

Tap the "+ listing" button on the bottom bar. Choose the "Jobs" section, fill in the job title, conditions, requirements and contact details, and attach a photo if you like. Confirm to publish. A detailed walkthrough is available on video.

How do I post a housing listing? +

Tap "+ listing" and choose the "Housing" category. Give the type of housing, the price, the location and the terms, and upload photos. Once checked, the listing appears in the feed. There is a video walkthrough in the app.

How do I create listings, and what are the rules? +

When creating a post, follow the prompts in the form: give accurate details and correct contacts, and choose the right category. Fraudulent listings and false information are prohibited. We recommend adding good photos for a better response.

Managing a listing

How do I edit a post? +

Go to "My listings", choose the one you need and tap "Edit". You can change the text, photos, price, category and location. Once saved, the updated version automatically replaces the old one.

How do I delete a post? +

In "My listings" choose the post you need. Tap "Delete" and confirm. The listing disappears from the feed, but may remain available under "Deleted" for a limited time.

Promoting listings

Free promotion +

Go to "My listings", choose a post, tap "Pause" and then "Publish" again. This refreshes the listing and lifts it to the top of the feed. For now there is no limit on free refreshes.

Promoting a listing: banner advertising +

Banner advertising places your listing on the app's home screen. That is maximum visibility for every user, which significantly increases clicks and responses.

Promoting a listing: top 5 +

"Top 5" promotion places your listing in the first five positions of the chosen category, which increases views and the chance of a quick response. The post stays pinned for the agreed period.

App features

The "logo" on the home screen: what is it? +

Tapping the "logo" on the home screen opens a dynamic selection of listings from different sections. It is a convenient way to browse popular and recent posts that may interest you.

Support and safety

How do I report a listing? +

If you notice a violation, open the listing and tap the "Report" icon. Choose a reason: spam, fraud, inappropriate content and so on. Your report goes to a moderator for review.

I have a problem in the app, what should I do? +

If the app is not working properly, first try updating or restarting it. If the problem persists, message support from your account or the "Help" section. Describe what happened and attach a screenshot — we will help quickly.

Did not find an answer?

The support team replies within a day

Write to us or fill in the feedback form in the app — we will get in touch and help.

Contact support